Faulty used car? Time to take timely action.
Bought a vehicle that turned out to be faulty or unroadworthy? Here is what UK consumer law says, why the small print rarely protects the dealer, and the steps to take before your remedies start to run out.
Dawn Frost
Legal partnerFaulty used car? Time to take timely action.
Have you bought a vehicle that has turned out to be faulty or unroadworthy? Are you weighing up what legal action you can take against the dealer?
If you purchased a vehicle from a dealer and then discovered it is unroadworthy, you may be wondering what your next steps are. UK consumer law sets out the procedures and rules that businesses must abide by, and timing matters. Some of your strongest remedies expire within weeks.
Key points to consider
- A seller is generally required to ensure that vehicles are of satisfactory quality, fit for purpose, and as described at the point of sale.
- If there is a fault, this should be set out in the advertisement.
- The presence of terms such as "unroadworthy" in small print on a sales invoice does not necessarily remove your rights as a consumer.
- If the vehicle is not as described and you, as a consumer, relied on the information given, there may be a misrepresentation.
- Selling an unroadworthy vehicle may have legal implications for the seller, including criminal ones.
- If you have bought the vehicle, there may be specific timeframes within which you can take action, including rejecting the vehicle. It is important to obtain legal advice so you can fully understand your rights.
- Payment by credit card or finance may provide additional avenues for recovery.
- There may be other options to pursue, and timely legal advice will help you understand what those options are and make an informed decision about next steps.
Why speak to a law firm?
Every situation is different. The best course of action will depend on the facts, the circumstances, and the details of your purchase, which is why it is important that you receive tailored legal advice.
Your assigned solicitor can:
- Collate the relevant information.
- Review your documents.
- Explain your rights.
- Outline the options available to you under current consumer law.
The law firm can also walk you through your options and provide any relevant follow-on services.
What we offer
- A panel of independent, vetted solicitors and law firms, all ready to guide you through the process and ensure you understand any legal jargon.
- A prompt and efficient way of obtaining the legal guidance and support you require.
- No obligation to proceed once a quotation has been received.
Important
The information provided here is for general guidance only and does not constitute legal advice. For legal advice, please contact us to arrange a consultation with a regulated solicitor.
Contact us today to arrange a confidential review with a qualified legal professional.
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